Política de reembolso
At Time On My Hands Crafts & Services we have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com.
. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Time On My Hands Crafts & Services cannot approve refunds on sale items or gift cards- these are all non-refundable.
All sales on customized products are final. If there is a issue with the product you receive please contact by email.
All sales on courses final. We try hard not to cancel a course or event. However, you will be reimbursed for the class fee if we need to cancel a class for inclement weather, instructor emergency, etc. In most cases, we will reschedule the course for a future date. If you must cancel a class, please let us know. Students that withdraw at least 24 hours in advance may apply the class fee to another type of course or store credit. Cancellations with less than 24 hours notice may forfeit the class fee.